New Streams of Non-Interest Revenue

"All our members’ needs are being met, and the services have been very well received. Our non-interest income has been increasing steadily – it’s been a great fit." Alex Lowy, Financial Controller, Qantas Credit Union, Australia

"After adding online services we have increased business by 60% in under a year." Vicki Zorzopis, Sales & Service Supervisor, Qantas Credit Union

"Heritage Bank has partnered with Western Union Business Solutions to provide foreign currency transactions to our customers knowing with confidence that they will receive great service and efficiency of those transactions. In any partnership where we provide services to customers through a third party it is important that we have absolute confidence in the quality of what they provide, and the length of this relationship is testament to that." Paul Francis, General Manager Retail Services, Heritage Bank Limited

"We have been using Western Union Business Solutions for about a year and half. They have provided us with more options for sending wires than we previously had available. They provide as much in depth training and instruction as each client needs. Their service is always timely and friendly and their staff is very knowledgeable. We have been quite happy since we switched to Western Union Business Solutions." Bob Gerads, Deposit Support Manager, Central Minnesota Credit Union, USA

"We have been a partner with Western Union Business Solutions for several years and have really enjoyed the personal service we receive from all of their departments. Our Relationship Manager is always there when we need him. There hasn’t been a time that I have called that he doesn’t answer his phone. It doesn’t matter what our request is, he always takes an interest in making sure we get the information we need to take care of our customers. I would definitely recommend Western Union Business Solutions to anyone that is looking for a partner that will provide valuable services to customers." Val Bellmire, Operations Supervisor, Alpine Bank, USA

"With Western Union Business Solutions, Pulaski Bank has been able to provide our customers with the ability to send international transfers quickly. The customer support team at Western Union is very responsive and knowledgeable." Denise DeRousse, SVP Retail Operations, Pulaski Bank, USA

"Western Union Business Solutions has helped us streamline our foreign wire procedures by offering valuable real time integration into our current wire software. They have been key to helping to strengthen our relationships with our foreign wire customers." Nathan Quinnell, VP, River Cities Bank, USA

"Western Union Business Solutions has allowed our small community bank to compete with money centers on foreign remittances. Western Union Business Solutions has broadened our product offering while increasing our non-interest income." Joseph DiBlase, VP Branch Sales & Marketing, Devon Bank, USA